Use Textbook –
Chapter 19 to Answer Questions Below
Assertive, Passive, Aggressive, and Passive-Aggressive Verbal Communication Skills (pp. 487-489)
You represent the nursing department on a newly formed interdisciplinary team to look at medication errors and medication safety. You are one of seven team members. The Pharmacy Director, also a team member, has a very assertive communication style. The Pharmacy Director dominates meeting conversations and does not appear open to adopting new processes requiring the pharmacy department to take on additional work and responsibility. Instead, the Pharmacy Director redirects the ideas back to you and states, “This is a nursing responsibility.”
Question #1
As a Nurse Leader, examine and discuss communication strategies you would employ to:
a) Redirect the dominance of communication by one team member.
b) Avoid accepting full ownership and responsibility for all ideas directed to the nursing department.
Question #2
a) Determine how the Situation, Background, Assessment and Recommendation (SBAR) technique could be used to facilitate interprofessional team
communication in this situation.
Guidelines:
Initial post: Respond to the discussion questions posted in Discussion board by Friday (11:59pm) must be at least 150 to 200 words in length to earn credit for the assignment
Peer response: Each Student must respond to at least (2) other students’ INITIAL post (must be at least 100 words in length by Sunday (11:59pm) to earn credit for the assignment
The initial and response posts must each have a minimum of two (2) outside references (i.e., textbook, medical/nursing resources, etc.) to earn credit for assignment
Cite your references APA 7th
To see grading rubric, click on the 3-dot menu on the top-right side of screen
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