What are some benefits for a practice using a software program?

Imagine you’re the head veterinary technician working in a multidoctor veterinary practice. The practice owner is considering upgrading the outdated invoicing software and paper medical records, wanting to replace them with veterinary management software that can perform a wide variety of management functions.
The practice owner wants each member of the veterinary team to gather information on two different brands of veterinary management software. Each team member will compile his or her information into a written report, which will be given to the practice owner and practice manager to help them make their decision.
As the head technician, you’re given the first choice on which software brands to research. Select two different brands of veterinary management software. Research each software brand, paying attention to the items in the following list, and then write a research paper that compares and contrasts the two software brands, including (but not limiting your writing to) the following information:
Name the two brands of software that you’ve chosen, and give a brief description of each of them.

Include information about the companies that make the software.
What are some benefits for a practice using a software program?
List office features and functions, as well as pros and cons of each software package—what does each program do, or not do?
How are technical support issues handled?
How is loss of data prevented in each type of program?
Is this a cloud- or server-based program? What hardware or software might be required?
Is training provided? In what ways?
Are laboratory and imaging results imported? Provide details on those that are compatible with the software program being discussed.