What role does social media play in Microsoft, and how it can be improved ?

Write about MICROSOFT:
What role does social media play in Microsoft, and how it can be improved
How Microsoft use social media/ where there is a presence and in what platform is the most
What role does ai plays in Microsoft
Mission statement
Social media audit (strength, weaknesses): what can they improve
How does microsoft uses ai
Plan for AI
Social média engagement / Provide an example
What have you learned from the information obtained
Social Media Audit
AI audit
Ai plans, uses and advancement as per video as an example: https://www.fastcompany.com/91002166/ais-evolution-how-the-marriage-of-tech-and-human-capital-will-shape-the-future-of-business